Whether Calphalon doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 food service & catering alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
|
Calphalon
Current
|
1.4/5 | 6 | View | |
Shopjura
|
— | 7 | View | |
|
Zwilling.com-Us-Ballarini
|
— | 6 | View | |
Oxo
|
2.8/5 | 4 | Customer Service 7/10 | View |
Bbqguys
|
3.4/5 | 4 | Shipping & Delivery 8/10 Customer Service (Pre-Sale) 8/10 | View |
Shopblends
|
2.0/5 | 4 | View | |
|
All Clad
|
— | 3 | View | |
|
Kitchensource
|
— | 3 | View | |
Ninja Kitchen
|
2.5/5 | 2 | View | |
Cuisinart
|
1.5/5 | 2 | View | |
Kitchenaid
|
1.3/5 | 2 | View |
Detailed Comparison
Oxo
Oxo receives mixed reviews, with many praising the quality and customer service related to their kitchenware, while others report issues with product durability and website order fulfillment. Customers appreciate Oxo's lifetime guarantee and willingness to replace defective items, but some have experienced frustrating delays and poor communication when ordering directly from Oxo.com.
Strengths
- Strong warranty and easy replacements
- Ergonomic and comfortable designs
- Good customer service when issues are addressed
Weaknesses
- Inconsistent product quality and durability
- Poor shipping and handling from Oxo.com
- Difficulties with online order cancellations
Bbqguys
Bbqguys receives mixed reviews, with customers praising knowledgeable sales staff and fast shipping, but also reporting issues with product quality and customer service after the sale. While some customers have excellent experiences, others report significant problems with orders and warranty claims.
Strengths
- Knowledgeable and helpful sales staff
- Fast and efficient shipping
- Easy-to-use and informative website
Weaknesses
- Poor product quality and durability
- Unresponsive customer service after purchase
- Issues with order fulfillment and accuracy
Shopblends
Shopblends, also known as Intelligent Blends, faces significant criticism regarding its customer service and order fulfillment, despite some customers appreciating the coffee quality and recyclable pods. Many reviewers report issues with unfulfilled orders, slow shipping, and unresponsive or unhelpful customer support, overshadowing the positive aspects of the product itself.
Strengths
- Good coffee taste and variety
- Recyclable pods
- Affordable pricing
Weaknesses
- Poor customer service and unhelpful representatives
- Frequent issues with unfulfilled orders and shipping delays
- Inconsistent K-cup manufacturing leading to exploding pods
Ninja Kitchen
Ninja Kitchen receives mixed reviews, with customers praising product quality but frequently criticizing customer service and order fulfillment. While some appreciate the innovative kitchen appliances, many report issues with delayed shipping, unhelpful support, and difficulty obtaining replacement parts.
Strengths
- Innovative and well-designed products
Weaknesses
- Poor customer service and support
- Shipping delays and order fulfillment issues
- Difficulty obtaining replacement parts
Cuisinart
Cuisinart receives mixed feedback, with many customers reporting issues with product durability and customer service. While some customers praise the responsiveness and helpfulness of the support team, a significant number express frustration with faulty products, difficulty resolving warranty claims, and inflexible return policies.
Strengths
- Helpful customer service representatives (in some cases)
- Efficient issue resolution (in some cases)
- Superior design and functionality (on some products)
Weaknesses
- Products break down quickly
- Poor customer service and long wait times
- Difficulty resolving warranty claims
Kitchenaid
KitchenAid receives overwhelmingly negative reviews on Trustpilot, with customers frequently citing issues with product quality, customer service, and the returns process. While some long-term users praise the durability of older appliances, recent experiences appear to be largely unfavorable.
Strengths
- Some older KitchenAid appliances are reported to be very durable and long-lasting.
- Warranty honored for some mixer issues, with replacements provided.
- Mixer handles heavy doughs well.
Weaknesses
- Customer service is frequently described as terrible, with long wait times and unhelpful representatives.
- Many appliances break down shortly after purchase or warranty expiration.
- The return and refund process is often slow and complicated.